Social engineering prevention PSA: 1. Never trust ANY unsolicited incoming communications be it via email, phone, chat, social media, etc. 2. Any message you receive that conveys FEAR and a sense of URGENCY should be regarded as highly suspicious. 3. No crypto exchange, hardware, or software provider is going to call you out of the blue and ask you to make changes to your security setup. 4. Never install software, especially remote desktop software like AnyDesk or TeamViewer, at the instruction of an unsolicited message. 5. Slow down, take a breath, and reach out to someone you trust to provide a second opinion if you find yourself in a weird situation.