Were you trying to use their website or app?

We tried the app both on his iPhone and the desktop version on his laptop. I suspect his operating system (OS) and browser were outdated. Updating the software really should have been the first step, but since his hardware wasn't the latest, the entire process became too clunky and tedious to overcome the initial sign-up barrier. He's now back to focusing on his live performances, convinced that this is the only way for a guitar musician to make a living.

I'd say he's best uploading to their website wavlake.com/studio It's as easy as creating a SoundCloud account. That way, his music will be on all RSS apps, and he can start earning right away. I think the Wavlake app is still a little clunky and they're going to be doing some updates in the next several months which will make it better