I then sent this leather to the US for splitting (thinning). I was really worried about the package getting lost on the way because my whole career relies on it. The package was delivered by UPS but I wasn't receiving news from the company doing the splitting. I reached out and after 2 days they told me they couldn't find it. They suspected having sent it back with their out going UPS packages by accident. I immediately entered solution mode to find a way to solve this but nothing was perfect. A week later (today) they reached out to tell me they located the package and are working on it right now. What a relief... View quoted note →