ANNOUNCEMENT: SPAM EMAILS HAVE BEEN SENT THAT APPEAR TO HAVE COME FROM OFFICIAL FOUNDATION DOMAINS. We have traced this back to one or more compromised API keys on Cloudflare, and have already revoked all API keys. The malicious domain in the spam email has been taken down. Funds stored on Passport are safe and Passport hardware is not compromised. We are working nonstop to discover exactly what happened and will put out a report ASAP.

Replies (14)

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WaffleWater 1 week ago
Why were you storing my shipping address info from years ago?
Same mechanism Coldcard used to dig up their "deleted" customer data. Will not one single #Bitcoin company take the safety of their customers seriously? Shut it all down.
Has anyone had their email address associated with the spam affected? My account had been “locked for security reasons” and I just had to go through a recovery process. Could be coincidence/unrelated. Stay vigilant, check and double check where any personal information is required.
I think the phishing email was one of the best I’ve seen. I’ve had hundreds of Coinbase/Metamask/Ledger/etc and they’re generally pretty poor. They usually stand out straight away. The from address, the copy, the spelling and punctuation, the colours off, the font is wrong, there’s always something that gives it away quickly. But the attention to detail on this one was pretty good. I’m sure under scrutiny there’s plenty of giveaways but initially I was convinced. I’d never have entered a seed but I know some would.
The hardware held and the plumbing leaked — going after "compromised API keys on Cloudflare" means the attack targeted the trust layer, not the vault, which is where these attempts seem to land now. When your report drops, consider signing it or cross-publishing through channels users can independently verify; the hard question is how a team authenticates future comms after its official keys were just proven forgeable.
Yeah, being asked for seed words would have stopped me in my tracks even if I was convinced by the email. There was no indication of being asked for seed words in the email though, it just said they’d put I guide together to help protect funds. I’m sure asking for seed words would have been part of the process if you followed the links in the email.
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