I do not think there is any evidence whatsoever to back that claim up. People are stupid and lazy and do not want to learn jack shit to use social media. Period.
And they’re not.
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People know how to drive cars, make bank transfers, use cumbersome stuff like Paypal. People even know how to do Bitcoin transactions or buy NFTs on Solana.
That's not even considering that many people do work and produce useful things for the world that you and I wouldn't know how to.
Those circles don't necessarily overlap - people who are expert in one thing are not necessarily going to be skilled at others
unless there is a market reason to pull people towards change most will choose the path of least resistance