I’m sorry to hear about your troubles, & hers as well. I don’t know that there’s an answer. Some people hear only what they want to hear. Some will never be rational, and it can be endlessly frustrating for the rational person trying to communicate with them.
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Thank you. I would wonder if I'm the irrational one, but several other in my family agree. I mean you're 33 years old and can't pay your bill? What bullshit.