My bet is that the issue isn’t software development. I’ve been in software development for decades but still not as long as Saylor. Software maintenance is so absolutely crucial and fundamental to everything.
This caught my eye, but I would appreciate a deeper discussion by the parties into the key issues.
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You would think a CEO of a software development company that's been around since the 90's would be more likely to recognize this than some pleb who read Working In Public.