We always forward the compliant if it needed to our customers. We usually have a 48h timeframe for a response.
If it is a totally bs compliant we do not forward it but send them an email and inform them that we do not take any steps because of bla bla bla
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Thanks! Got any yabs, btw? I'm interested in outgoing speed.
I've tried the test download files from the looking glass pages. If I measure from Moldova, the download speed from FI is ~11 MiB/s, and from NL it's less than ~1 MiB/s for some reason.
If I measure from the US, the speed from FI is ~19 MiB/s, and from NL is ~30 MiB/s.
Anyway, it would be nice to know the possible upper bound.