It's best to use a new identity each time if you want true privacy. Keeping persistent identities requires maintaining records, and those records are vulnerable to attacks and can be exploited to target users. Likewise, reputation alone offers **no guarantee**: a scammer can create a fake reputation by interacting with themselves and then use that false trust to defraud unsuspecting users. These issues have been discussed many times over the years, and the arguments for why systems are built this way have been explained. As my colleague @Temple Of Sats mentioned, we are exploring methods to improve this: we discuss often how to help in these situations, @KoalaSat is working in new infrastructure and weare open to any suggestions you may have. The key point to understand is that the weak link here is fiat-money channels. In this case Revolut is not effectively managing user behavior or reliably verifying identities (people are creating accounts with false or stolen information). Until that is fixed, scams will continue. Unfortunately, this is outside RoboSats’ control — it’s a problem with banks and their policies. Similar scams also occur on Wallapop — and there, reputation systems exist too. Thank you for sharing your experience