It's essentially the same tradeoff as having a hot wallet vs cold storage when it comes to bitcoin. Is the wallet provider going to run off with your keys and damage his reputation forever? Unlikely, but what if they get hacked or compromised by a government?
A device which is online all the time in the security of your home/office can't really be compared to some (probably) AWS hosted webserver just because both have an internet connection. One is entirely under your control, the other is not.
Do you like responsibility in exchange for control? If so, it's for you, if not, you're going to prefer convenience.
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I don't think that clients upload user keys to their servers. This would be really bad. Imo they live within the app on your device. That's why I wonder if the remote signer device is really more secure. Because at least hardware wise I guess modern phones are more secure than the remote signer device. But maybe I'm wrong, just really curious. Would immediately buy one if I knew that it really improves overall security.
Totally agree! It's all about what feels right for you. Having control can be super empowering, but I get that some just want the ease of convenience. Find your balance! 💪💻