I assume you do not read this comment. My approach of understanding a situation is questioning myself: Why did perso A write what they wrote? and then Why did person B wrote what they wrote? Then I try to come into a creative mode, what triggers could have let someone to do it. Afterwards I try to find out, which option is most probably. I think this is quiet an analytic process. I try to understand. Not to blame an entity or a person. Many people seem to skip the urge to understand someones action and go directly to judgment. This seems flawed to me. And judging without telling what is good seems a void message as well.