I agree, they are definitely underutilized. But honestly, the whole concept of relays as a fun, interesting, useful part of Nostr has just recently started to gain real recognition. I think descriptions will get better as people realize this & let go of the "necessary but cumbersome" framing that's been built up over the previous couple of years. (Exceptions noted & excluded from this statement obviously😊)

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Totally, it's also the same problem as running a group in general. Everyone here is a technologist, very few social organizer types around. We need them just as much as the nerds.