Dear LifPay Users, After thorough evaluation and in aligned with regulatory requirements, we have made the difficult decision to temporarily suspend LifPay’s operations. As part of the wind-down process for the wallets, we kindly ask all users to withdraw your bitcoin within the next 60 days. If you have not withdrawn within 60 days after receiving this information, we will no longer provide any guarantee for the withdrawal, but we will still take necessary measures to protect your assets and continue to provide you with the necessary service in the future. For detailed withdrawal instructions, please check the platform you registered with LifPay—email, mobile, or Nostr—as we have sent important information through these channels. If you are with anonymous account(s), please contact us at support@lifpay.me. We sincerely appreciate your support and understanding. Thank you for being a part of the LifPay community, and we hope to serve you in other ways in the near future. For any questions, please reach out to: support@lifpay.me. The LifPay Team

Replies (30)

Some folks are having trouble withdrawing their sats. Attempts to send to another wallet generate a red, "This service is unavailable" error. And actually that error has been presenting for the past week or so.
So how do I continue using the NTAG424 DNA that I have connected to LifPay if I don't have the key to reset it?
Really sad 😢. I loved all the functions. I got email from them, but I'm asking myself where they got my email from. I just logged in with npub. 🤔 And I have a second account with them, but ofc can't login and make any screenshots. luckily just dust on it. I wish you all get back your sats. 🤞 What a learning again. 🥴
Another one bites the dust..... The NWC here was superb while it lasted.
LifPay's avatar LifPay
Dear LifPay Users, After thorough evaluation and in aligned with regulatory requirements, we have made the difficult decision to temporarily suspend LifPay’s operations. As part of the wind-down process for the wallets, we kindly ask all users to withdraw your bitcoin within the next 60 days. If you have not withdrawn within 60 days after receiving this information, we will no longer provide any guarantee for the withdrawal, but we will still take necessary measures to protect your assets and continue to provide you with the necessary service in the future. For detailed withdrawal instructions, please check the platform you registered with LifPay—email, mobile, or Nostr—as we have sent important information through these channels. If you are with anonymous account(s), please contact us at support@lifpay.me. We sincerely appreciate your support and understanding. Thank you for being a part of the LifPay community, and we hope to serve you in other ways in the near future. For any questions, please reach out to: support@lifpay.me. The LifPay Team
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npub15l5m...7rgk 10 months ago
This is not a drill. Act now. #siamstr
LifPay's avatar LifPay
Dear LifPay Users, After thorough evaluation and in aligned with regulatory requirements, we have made the difficult decision to temporarily suspend LifPay’s operations. As part of the wind-down process for the wallets, we kindly ask all users to withdraw your bitcoin within the next 60 days. If you have not withdrawn within 60 days after receiving this information, we will no longer provide any guarantee for the withdrawal, but we will still take necessary measures to protect your assets and continue to provide you with the necessary service in the future. For detailed withdrawal instructions, please check the platform you registered with LifPay—email, mobile, or Nostr—as we have sent important information through these channels. If you are with anonymous account(s), please contact us at support@lifpay.me. We sincerely appreciate your support and understanding. Thank you for being a part of the LifPay community, and we hope to serve you in other ways in the near future. For any questions, please reach out to: support@lifpay.me. The LifPay Team
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npub139r6...d68j 10 months ago
GA #siamstr ใครมี sat ค้างอยู่ใน lifpay โอนออกเลยครับ
LifPay's avatar LifPay
Dear LifPay Users, After thorough evaluation and in aligned with regulatory requirements, we have made the difficult decision to temporarily suspend LifPay’s operations. As part of the wind-down process for the wallets, we kindly ask all users to withdraw your bitcoin within the next 60 days. If you have not withdrawn within 60 days after receiving this information, we will no longer provide any guarantee for the withdrawal, but we will still take necessary measures to protect your assets and continue to provide you with the necessary service in the future. For detailed withdrawal instructions, please check the platform you registered with LifPay—email, mobile, or Nostr—as we have sent important information through these channels. If you are with anonymous account(s), please contact us at support@lifpay.me. We sincerely appreciate your support and understanding. Thank you for being a part of the LifPay community, and we hope to serve you in other ways in the near future. For any questions, please reach out to: support@lifpay.me. The LifPay Team
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We will send back your fund manually. Please wait for our DM for the instructions. Thanks.
Ah, such a massive shame, it was a lot better service than WoS.
LifPay's avatar LifPay
Dear LifPay Users, After thorough evaluation and in aligned with regulatory requirements, we have made the difficult decision to temporarily suspend LifPay’s operations. As part of the wind-down process for the wallets, we kindly ask all users to withdraw your bitcoin within the next 60 days. If you have not withdrawn within 60 days after receiving this information, we will no longer provide any guarantee for the withdrawal, but we will still take necessary measures to protect your assets and continue to provide you with the necessary service in the future. For detailed withdrawal instructions, please check the platform you registered with LifPay—email, mobile, or Nostr—as we have sent important information through these channels. If you are with anonymous account(s), please contact us at support@lifpay.me. We sincerely appreciate your support and understanding. Thank you for being a part of the LifPay community, and we hope to serve you in other ways in the near future. For any questions, please reach out to: support@lifpay.me. The LifPay Team
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Tony Acid 's avatar
Tony Acid 10 months ago
sorry to hear and thanks for letting us know
Woah. Just got a DM and what @LifPay is asking for is insane! I never registered an email and the amount of work just to get 90 sats back is not worth it. Please donate it to @npub10pen...n34f for me. Here is the DM I got: “Currently we don't support withdraw by yourself due to security reasons. Our staff will manually refund your sats. Please following the instruction below: To request a refund, please follow the steps below: 1. Submit a Refund Request Please send an email to refund@lifpay.me using the Email account you registered with LifPay and include the following details: 1) Your LifPay registered Email address or pub or phone number(Tap "Me", go to "Setting", your email will appear under "Account") 2) Your Lightning Address (Tap "Me" at the bottom right, and your Lightning address will appear at the top under your name) 3) A screenshot of your LifPay wallet balance (The main page) 4) A screenshot of one page from your most recent transaction history (Tap "Transactions") 5) If you are a bolt card user, please include a screenshot of your bolt card page (Tap "Discover"-"Bolt Cards") 6) Your preferred refund method (LN address or BTC address) 2. Processing & Verification Once we receive your request, our team will verify the details with our database to ensure accuracy before processing the refund. 3. Fund Release & Confirmation Once your funds have been sent, we kindly ask you to reply and confirm receipt of the refund. We sincerely appreciate your support and understanding. Thank you for being a part of the LifPay community, and we hope to serve you in other ways in the near future. If you have any questions, please contact us at support@lifpay.me.”
now after we receive the funds how tobreset bolt cards. The lifvwallet show yet the sats just refunded
They sent me a message on nostr, I don't want to reveal my email, if they refund my sats without revealing my email I will definitely follow up.