Assuming @npub1tkey...wral designed as advertised, of the 2-of-3 keys needed, Bitkey servers controls 1 key, the mobile app controls 1 key, and the hardware device itself controls 1 key. There is also an encrypted backup of the mobile app key stored in your cloud account - which requires the hardware device to decrypt it.
In short, in addition to the key from Bitkey severs, the FBI would also need either your hardware device, or the key from your mobile app (which I suppose could potentially be lifted through some sort of spyware and/or malicious version of the app).
*The key controlled by the hardware device isn't backed up anywhere (it's designed to not even be possiible). If the device is lost (or just stops working for whatever reason), the user's only recourse is to hope to still be able to get a new device and hope to still be able to coordinate with Bitkey to transfer funds (via the mobile app key and the Bitkey servers key) to an entirely new 2-of-3 keyset.
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It looks like the hardware is not needed at all 🙈
If you lose your hardware, you can use your phone, together with the key on Bitkey’s server, to set up new hardware (after a Delay and Notify period expires, during which Bitkey pushes alerts to your app to alert you of a recovery attempt).


Bitkey: Self-custody bitcoin wallet
What do you mean, ‘There’s no seed phrase’?
Three routes to recovery are better than one high-value hide-a-key.
You know that spare key your neighbor has, hidden under the mat or a fake rock...
Phone is the hardware in theory