We hear you loud and clear, Devin, and really appreciate this detailed feedback! 1) Paraguay has been a challenge for everyone, which is why we're working on an upgraded site 🇵🇾 2) You're not the first customer to request a choice of mining pools! OCEAN is high on our list this year and there's nothing we'd love to do more than decentralize the hashrate - it just takes time (and developers) to make it happen 👨‍💻 3) We try to be as transparent as possible with customers about the realities of mining (we think there's more upside than downside), but could always do better. Feel free to attend our Town Halls (link sent via email to all customers) and give more feedback! 😎