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If your customer experience dashboard shows 20 metrics and 0 real customer quotes, you are optimising the map, not the terrain. With nostr:nprofile1qy2hwumn8ghj7un9d3shjtnyv9kh2uewd9hj7qgwwaehxw309ahx7uewd3hkctcpzamhxue69uhhyetvv9ujuurjd9kkzmpwdejhgtcpr4mhxue69uhkummnw3ezucnfw33k76twv4ezuum0vd5kzmp0qqstkf79hpnykta7v3223e5cjcxpd0l7365cgfjqypww5qqmcsw8faqx6ravj (nostr:nprofile1qy2hwumn8ghj7un9d3shjtnyv9kh2uewd9hj7qgwwaehxw309ahx7uewd3hkctcpzamhxue69uhhyetvv9ujuurjd9kkzmpwdejhgtcpr4mhxue69uhkummnw3ezucnfw33k76twv4ezuum0vd5kzmp0qqstkf79hpnykta7v3223e5cjcxpd0l7365cgfjqypww5qqmcsw8faqx6ravj) we pair sentiment data with example posts so you can feel the story, not just chart it. #CustomerExperience #DataDriven