Maybe it's a one time accident, I think giving them some grace over the long holiday weekend is good. But set yourself a time frame for in the very least trying to dm other sellers (oh nostr dms 😂) to see before going full blast on it.

that's a good idea. I really have no clue how to deal with a situation like this. thanks 🙏

I'm put myself in their shoes type person, how would you like someone to approach you about this and if it goes poorly burn it down and bring marshmallows 🤷‍♀️. Good luck either way 🫂🫂