I think he's only looking at social media point of view. For that I agree people are used to social media to be free.
But if he wants for example to add nwc for aqua the best way is to have a aqua relay
Instead of using whatsapp for a company group he can make a relay for his company and use something like 0xchat
Most people are seeing nostr just as a social media but theres a lot of the other stuff to explore
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Social media is no different actually. Creators making money on social spend enormous money to produce/promote/support their content, adding 10-100$ monthly to have their own relay to make sure their followers get their content is a rounding error. Blue checks are the proof of this.
Median user OTOH isn't going to run public relay/p2p-thing on their phone, that's 100% certain. That's where there is zero incentive to waste battery and bandwidth and space to "support the network" where all you do is scroll through memes for a couple minutes per day, when there are alternative apps without built-in relay that don't produce that waste.
Readers aren't going to pay for the network. Creators will.