They knew about this decision to pull for a time period and didnt give customers that knowledge. Its not a should they have just waited around situation.
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Unless you're a gov't insider or a WoS employee you don't know anything about when they realized they needed to do something about US users and how long they "sat on" that info
If it's a case of pressure from gov't, usually you're not allowed to tell your users, at risk of making things much worse for yourself if you do (assuming you've decided to comply)