I have figured out customer service (very loose usages of the term service) in 2025.
Step 1. Spend several minutes going through automated options until you find the one closest to your issue.
Step 2. Wait for 1 hour to talk to an actual person
Step 3. Talk to a person that is extremely difficult to understand over the phone
Step 4. They tell you they need to transfer you to another department.
Step 5. Wait another 15 minutes for someone else difficult to understand
Step 6. They eventually tell you that they can't help you because you need to contact another company that they work with
Step 7. Do the entire thing over with the same result that you need to contact the first company.
Corporations don't care about you. Try to spend your time and money supporting small businesses and individuals.
Thank you for your attention to this matter.
