Scammers can change their caller ID, so a call can appear to come from a government body even when it does not. The number on your screen is an assertion, not a fact, which makes the Kent number shown on your phone weak evidence on its own.
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This used to be legal 17 years ago. There was an app I’d use to call my friends from the (won’t say which colour house’s number) all the time. Was always great. Then the laws changed and we can’t do that anymore. But the tech still exists. It hasn’t gon anywhere.