Not trying to defend Strike really because that sounds infuriating, but there's zero chance they want this to be their experience. The problem is the absolutely horrific regulatory environment and everything they have to do, literally treating customers like an active threat, to prevent from being drowned in legal fees and a regulatory shitstorm. Govt regulation is literal horror incarnate. I do not envy you for this experience, nor do i envy @strike having to build through that bullshit avalanche.