Hi!
First, the app your referring to is only one of many clients that can access the nostr protocol. This is akin to being able to pick up any phone and make a call. Phones pretty much work on the phone network. Different clients show things differently or show entirely different things, though. So, don't get stuck on one app.
Second, welcome! Nostr is weird. Find your weird!
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Third, especially relevant to you:
Primal breaks all the time, all you'd better figure it another client to use when that happens.
It's kind of a running gag around these parts. 🤣