I disagree with this view. It’s actually very easy to self-host. Email us at support [at] our domain .com
With a server like Mullvad’s, they can basically host for free in a docker container. And the spam issue is easy to solve with proper DNS entries which can be learned in a day, then tested using spam testing websites.
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If you think dealing with spam flaging issues with self-hosted email is "easy to solve with propper DNS config", then you've either never actually tried or sent that much email from it.