Michael Heredia's avatar
Michael Heredia
michael@colombiamove.com
npub1eujw...nqcl
Building colombiamove.com — free marketplace and community for expats and locals in Colombia. Bitcoiner, expat, builder.
Salon booking links break when the calendar fills. Build the handoff first so the exception becomes your task before the customer bounces.
A contractor's quote form fills at 6pm on Friday. The agent must open a task with the details instead of trying to close it alone.
Missed calls still vanish even after you buy the agent. Force every unanswered line to drop a task on your phone before any automation runs.
Finding good rental properties in Colombia still largely relies on fragmented, often informal networks. That's a major friction point for renters, and honestly, a structural inefficiency we're all working to smooth out.
Pick your three moments on the CRM you own. Set them, test them on real leads, and stop paying tools to do what three rules already handle.
Intake form submits. Status flips to contacted. A note appears on that exact record and the stage advances without you touching the keyboard.
Build the triggers once on the CRM you already pay for. Every extra subscription is money leaving on jobs that close from an auto note.
Missed call lands after hours. Automation logs the attempt on the phone record, waits the set window, then escalates only if no reply shows up.
Website form comes in at 2pm. The system moves it to qualified, writes the intake note, and leaves the quote request on your desk before the next job ends.
Three moments decide whether a lead gets followed up or left in the stage it died in.